Marketing with Video and Rich Media Blog

Web video best practices? – Salesforce.com chooses YouTube

Salesforce provides cloud-based CRM tools and is a global leader in web-based services.  With over 1500 videos it’s safe to say that Salesforce is fully committed to web video as a means of reaching their customers and driving new business. If the internet is important to your business the above Saleforce video case study will show you how web-based video can support your ongoing business objectives. Saleforce presented this video at a recent Google B2B Think conference.

The video shows why Saleforce has chosen YouTube to manage their video assets,  promote awareness and drive new leads to the company. Some highlights from the video:

- YouTube is now one of Salesforce’s most important online marketing tactics.
- Saleforce equates their YouTube effort to adding 46 sales reps.
- Interestingly, one of the reasons Saleforce chose YouTube as their video delivery platform was that it was one of the most trusted by users.
- They have seen much greater success with video SEO since using YouTube to host their video.
- They have also tested YouTube Display Ads, Promoted Videos and on video Calls to action.

Many businesses today are considering what is the best option for hosting their marketing video. Obviously Salesforce isn’t concerned about issues such as YouTube being blocked by some sites or the possibility of other videos being shown around your video if you happen to click through to the YouTube site itself.  Should they be?

5 Reasons You Should Post Your Marketing Video on YouTube

Happy Birthday YouTube.

The LA times just posted a recent article that highlights YouTube’s meteoric rise over the last five years.  Google’s $ 1.6 billion purchase of the site in 2006 is still being debated but few people are betting against Google eventually turning YouTube into yet another money making machine.

All hype and controversy aside, YouTube’s numbers are impressive:

85% online video market share in the US
#4 site globally in terms of overall traffic
#2 site globally for search
20 hours of video uploaded every minute
5 Billion video streams a month
#2 time suck behind network television
…etc.

The folks at ReelSEO posted a great article in the fall that compared the options of ‘Hosting’ your video versus ‘Posting’ (placing it on a free hosting site like YouTube) and considered nineteen variables that should influence your decision. Their conclusion: “Unless your business is dependent on monetization of content (you are Hulu), chances are that the odds will be in favour of posting video.

The biggest complaint about YouTube is that it is a big messy sandbox where you can’t control how your video is being presented. That’s true, but it’s important to remember that YouTube is more than just a place to post your video for free – it’s also a marketing platform. Here are five reasons why you should place your marketing video on YouTube (regardless of whether you also host them on your own site):

1. Sharing
Yes, you do lose some control over how your video is presented on YouTube, that’s the down-side of social media – the single biggest issue for companies deciding if and how to engage the great social media experiment. The upside however is huge. YouTube was built for the express purpose of sharing. The reality is that your website isn’t as important as it used to be – it’s no longer the exclusive or final ‘destination’ for all things about your products and your brand. More than ever people are discovering content wherever they happen to be (physically or virtually). You need to create content that is intended to be shared and consumed in many different ways and YouTube is the world’s biggest content bizarre – open 24/7.

2. SEO
Google is prioritizing video in it’s universal search algorithm. Every SEO article I read tells me that Google is explicitly looking for video content. Does Google have a bias toward video on it’s own website? It’s hard to say but you know that Google is certainly aware of it’s own video and is reading the meta data that you have tagged on your YouTube channel. Ideally, if you have a video sitemap on your website with proper mRSS feed Google should be able to find and promote your video as well. Why not do both? As well, you benefit from metatagging your video content on YouTube and linking back to your own website to help improve your site’s pagerank.

3. Content marketing and getting noticed
Content marketing will have the greatest potential to influence your brand in the future. Traditional marketers will argue that it’s a waste of time to place their videos on YouTube because no one is looking for them and no one is going to find them. That’s true. No one is looking for your traditional marketing video because it talks about you and your products and no one cares much about you or your products. If instead, you post a really informative video that solves a specific problem that your customers are facing your video will not only get found, it will get shared. ‘Yes, but we can’t just give stuff away,” you might respond. If you don’t someone else is going to.

4. Reach.
The long tail gets longer every day. YouTube has the greatest reach in the world (thanks to Google). Your audience may be huge or it may be very, very small. It doesn’t matter. There is no more cost effective way to reach your potential audience than on YouTube. Sure, the person typing in “Lolcats” into YouTube is not your customer, but the person typing in “North East Bolivian Pitted Kumquat Ripple Delight” just may be. Your customer may not frequent YouTube but I would bet that someone who knows and is trusted by your customer does.

5. It’s free.
Chris Anderson explains in his new book ‘Free – The Future of a Radical Price’ (a great read btw) that free is the inevitable price for many things online – you just have to figure out something else to charge for. Free doesn’t necessarily mean cheap either. YouTube continues to upgrade it’s service every month with things like better support for HD video, interactivity, metrics, mobile integration (i.e. the only easy way to get video on an iPhone at the moment) etc.

6 HD video hosting services compared

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Josh Lowensohn - an associate editor for Webware.com has published an article comparing 6 HD video hosting services. He declares YouTube the winner which is impressive considering Yougle only dipped their toe into the HD pool a few months ago. Given that YouTube/Google can afford to stream a cazillion hours of HD video a minute, process and store video at a ridiculous rate and add new features almost daily (and inspite of the fact that they have yet to generate any significant revenue), the other companies should be looking to find some way of differentiating themselves from the GooTube juggeraut. 

The article includes side by side video and still image comparisons and is well worth a look.